A: All our rings are made of high-quality materials, including but not limited to alloys, gold-plated, silver-plated, pure gold, and pure silver.
Q: How Should Rings Be Cleaned And Maintained?
A: 90% of the time, our rings clean well with just a soft cloth. For rings that need a deeper cleaning, use cool, mild soap and a soft cloth. Never use harsh chemicals or alcohol for cleaning.
Q: I Need To Add Special Text Around The Stone Or On Top Of The Ring (bezel). Is It Possible?
A: Our professional artists will take your ideas and incorporate them into any ring!
Q: I Need To Make A Special Badge/logo, Is This Possible?
A: Yes! If you can imagine it, we can do it.
Q: Can Engraving Be Done Inside The Ring?
A: Of course, we offer in-ring laser engraving. Typically, laser engraving adds a small fee to the cost of each ring order.
General Questions
Q: What Payment Methods Do You Accept?
A: We accept Visa, MasterCard, American Express, Discover, check, affirm, ACH, or money order.
Q: Where Is The Ring Produced?
A: We have manufacturing facilities in the United States and abroad, and we will produce your ring in the fastest turnaround time possible.
Q: Why Are My Fingers Turning Green?
A: All sterling silver is 92.5% pure silver. Another ingredient is primarily copper. The addition of copper provides strength and durability. The downside is that copper can cause a greenish effect on your fingers. In most cases, this is an initial reaction that does not last long and subsides after wearing the jewelry for some time.
About Service
Q: How Long Will It Take For Us To Get The Ring?
A: Usually takes 3-4 weeks to make plus shipping.
Q: Do You Offer A Warranty Policy?
A: We offer a complete limited lifetime warranty on all rings we manufacture.
Q: I Lost My Ring. Can You Redo It?
A: We will keep your order information on file. We can certainly make a new ring for you. Please contact us for more details.
Q: What Should I Do If My Jewelry Needs Repair?
A: Over time, metal can naturally wear down, prongs loosen, or chains break. We provide services such as ring resizing, prong replacement, prong reshaping, watch repair, chain welding, watch buckle replacement and more.
Tips:
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